Services

OVERVIEW 

STEPLEAD keeps a close and tight relationship with every customer with high-quality filling & packaging machinery and outstanding service. Not only answering questions, supplying parts but also arrange a service visit on customer’s demand. A qualified Technician Expert will help to investigate machine’s problem and take right solution for it on site. Because each customer for STEPLEAD is highly valued, we would strive to provide services beyond their expectations.

Pre-sales Consultation

If a problem happened to your liquid packaging production, or you have a special demand for the unique products you have. Simply give us a call or email. Your STEPLEAD veteran team of experts always ready to take your impossible mission!        
LEARN MORE ABOUT PRE-SALES CONSULTATION

Project management

STEPLEAD will arrange a special project manager who will provide one to one service for all details of your expected machines.
LEARN MORE ABOUT PROJECT MANAGEMENT


Manufacturing

STEPLEAD manufacture all equipment in our own facilities, which is ECO environment buildings and certified with ISO and CE. STEPLEAD highly concerns environment protection in all working areas by decreasing waste in all production processes.
LEARN MORE ABOUT MANUFACTURING

Turnkey solution

STEPLEAD provides turnkey for complete packaging line. All equipment is connected with mechanical structure, electric wires, gas and liquid pipelines seamlessly and synchronously as per planning drawing layout.
LEARN MORE ABOUT TURNKEY SOLUTION

Tailor-made | Tailored design solutions

Customer grows with company expansion, and production line extension as well. STEPLEAD provides an optimizing solution with tailored design machinery project to maximize customer’s benefit. 
LEARN MORE ABOUT TAILOR MADE | TAILORED DESIGN SOLUTIONS

Installation and Training | On-site Service

STEPLEAD expert with 20+ years experience will help you with machines installation step by step. Upon installation of your machines or line, the expert stay in your factory to monitor your new equipment run smoothly and train your technicians.
LEARN MORE ABOUT INSTALLATION AND TRAINING ON-SITE SERVICE

Customer service

We guarantee to provide satisfied equipment and service to our every customer. We also understand that you may encounter a problem and require assistance.
LEARN MORE ABOUT CUSTOMER SERVICE


Planned maintenance| After sales technical support

STEPLEAD will provide continuous after sales support to every customer. Also a solid warranty on each machine we sold, workmanship, performance, and solution response time
LEARN MORE ABOUT PLANNED MAINTENANCE

 

   parcel sample

    SEND US YOUR PRODUCT NOW

    Send us your product and will send you a video of it being filled and packaged

    on our equipment.